Added: Suzie Mast - Date: 18.01.2022 18:49 - Views: 30501 - Clicks: 3210
It's no surprise that many network administrators and IT professionals are seeking Nortel Meridian Phone System tech support. Released initially in , it's been said that the Nortel Meridian is still the most widely used PBX for businesses with 60 to 80, lines. But when it comes to support, the hard truth is: Meridian systems are well beyond end-of-life.
Nortel went out of business in , and Avaya acquired its assets. There is no single source for Meridian tech support, but I've gathered a few resources and tips below. Please keep in mind: You're probably better off selecting a Nortel Meridian phone system replacement. I'll touch on that too. This blog by TeleDynamic Communications explains 3 common reasons for Meridian system failures:. If you have prior experience with Meridian equipment, manuals may help. Otherwise, don't try this at home, folks.
While I couldn't find a single repository of Nortel Meridian manuals on Avaya. You can find a particular manual by Googling the system option, e. According to this Avaya brochure in , Avaya offers support for legacy Nortel equipment. Support services include remote technical support 24x7x, advance part replacement, monitoring, MACs and more. You can see if your equipment is supported by searching this maintenance index by product.
That said, you can only take advantage of Avaya support if you have a maintenance contract directly with Avaya or an Avaya-certified partner. You can use this tool to locate an Avaya partner near you, but there is no indication of whether the partner you find has prior experience with your legacy equipment. I recommend, instead, that you search for a Meridian equipment consultant near you.
Per their website:. If we can not repair your out of service equipment at your site we can easily replace or refurbish it. We also offer extended maintenance contracts that would cover all material and labor costs needed to keep your Telephone System in optimal operating order. A consultant like Armstrong Communications Systems may be able to help you troubleshoot your current system.
And at the end of the day, it's a short-term fix. Why hosted VoIP? If you were getting along fine with the basic phone system functionality that the Meridian PBX offered, your organization will be floored with the capabilities that a cloud VoIP providers offer. Switching to hosted VoIP can be done in a matter of days. Bottom line: I hope this blog gave you some pointers on Meridian phone system tech support, but your time is probably better spent on implementing a modern hosted PBX solution for your business.
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